Friday, November 29, 2013

Thursday, November 21, 2013
One more step in the making. "You people know that you are functioning in violation of law. But  do not for one moment think that I am going to allow you to get away with it." 

Feds may pull funding for Arizona State Hospital. By BOB CHRISTIE Associated Press Nov. 20, 2013

Since the earliest phases of my work specific to the substandard medical-mental health care practices at ASH, I have stated that the first and best means by which to resolve these issues will only come through direct federal intervention. This realization did in fact arise while I was hospitalized at ASH in 2012, due to the fact that no matter how well documented the abuses and related ineptitude that I witnessed and experienced first hand during that time, no state agency met their most basic obligations in terms of responding to my reports in the context. Those agencies being: The Arizona Department of Health Services (WILL HUMBLE, DIRECTOR) and it's subagency AZ Behavioral Health Services (CORY NELSON, DEPUTY DIRECTOR, and former ASH supervisor 2011-12). More specifically, the ADHS Office of Grievances and Appeals (KARA BURKE, MANAGER), which is 100% obligated to take very seriously any reasonably sound reports that so much as suggest patient abuse or other like wrongdoing at ASH as per the letter of established state law, willfully engaged in ignoring the merits of my reports, and further violated very specific administrative laws that they are required to abide by. All of these issues arose under the authority of senior ASH clinical and administrative staff, and then extended via my attempts to draw the due attention of ADHS officials, including WILL HUMBLE himself. 

The following Associated Press article represents just one more step in a process that I began while still an ASH patient. I did in fact contact several federal agencies while I was at ASH, and while the response has been slow, only stimulated in effect by local media reports that did in fact flow directly from my blog based work, I am satisfied at this point in the process itself. Oversight (as represented in the article) will begin anytime federal involvement in the ASH operation is threatened, including in terms of funding sources, and so on. 

And following oversight comes accountability.

MY COMMENTS IN RELATION TO THIS NEWS ARTICLE CAN BE FOUND BELOW THE ARTICLE ITSELF. 


Feds may pull funding for Arizona State Hospital
Posted: Nov 20, 2013 3:08 PM MST
Updated: Nov 20, 2013 5:03 PM MST
By BOB CHRISTIE
Associated Press
PHOENIX (AP) - The federal government is threatening to pull funding from the Arizona State Hospital because of problems affecting patient care and safety identified in a recent inspection.
In a letter to hospital chief executive DONNA NORIEGA, the Center for Medicare and Medicaid Services said deficiencies inspectors identified in a September visit “substantially limit the hospital’s capacity to render adequate care to patients or are of such character as to adversely affect patient health and safety.” 

State officials said Wednesday they've already taken corrective action and don't expect to lose federal funding. Arizona Department of Health Services Director WILL HUMBLE says there's little chance of that and the hospital has already taken corrective action.

A letter to the hospital gives the agency until Friday to file an improvement plan. That would allow it to continue to draw federal Medicare funds at the state's mental hospital in Phoenix.

Arizona Department of Health Services Director WILL HUMBLE said the plan is written and will be sent by overnight mail Thursday.
``We are not going to lose Medicare certification. That's not going to happen,'' Humble said.
The hospital's annual report shows it received $11 million from Medicare in 2011 and $52 million from the state general fund.

The Nov. 12 letter from the Center for Medicare and Medicaid Services cites deficiencies in nursing care, patient rights and oversight.
The hospital has about 320 patients: A 120-bed unit for civilly committed mentally ill patients, another 120 beds for people sent to the hospital by criminal courts, and a sexually violent persons unit that holds 80 patients. The inspection covered only the civil commitment side.

Cory Nelson, the state's deputy director for behavioral health, said the hospital oversight board didn't have separate accounting for the civil and criminal sides, and in one case a person treated in another facility wasn't re-examined when they returned. A review of staffing also found that, in several cases, there were not enough nurses on duty to provide for the patients. He also stated that the report found no instances of abuse. But what it did find, he said, were situations which affected a "patient's ability to be in a safe environment"  The third failure involved six patients who had injured themselves, violating a rule saying patients have a right to a safe environment.
``By its nature, the state hospital treats patients with very severe psychiatric illnesses,'' Nelson said. ``Some of those illnesses include self-harm.''
The patients were under intense supervision, but Humble said it ``was not enough to prevent a bad outcome.''

(end of article)
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MY COMMENTS (3 total):

PREFACE: In terms of pending retribution, if you Rat Bastards believe that possible funding cuts are as bad as it gets, you might want to think again. I  am not going anywhere anytime soon.

(1) AS TO ADHS DIRECTOR WILL HUMBLE:

"State officials said Wednesday they've already taken corrective action and don't expect to lose federal funding. Arizona Department of Health Services Director WILL HUMBLE says there's little chance of that and the hospital has already taken corrective action.
A letter to the hospital gives the agency until Friday to file an improvement plan. That would allow it to continue to draw federal Medicare funds at the state's mental hospital in Phoenix.

Arizona Department of Health Services Director WILL HUMBLE said the plan is written and will be sent by overnight mail Thursday.
`We are not going to lose Medicare certification. That's not going to happen,' Humble said.

The patients were under intense supervision, but Humble said it `was not enough to prevent a bad outcome' ''.

ME: Typical Will "Yea team!" Humble rhetoric. And not to mention the arrogance of a state employee dictating federal policy decisions by unilaterally declaring that the possible loss of Medicare Certification is "not going to happen"? And as to the "intensive supervision" claim, I know for a fact that he is not able to provide legitimate evidence in this context, for there are very specific federal and guidelines relating to the matter of staff to patient ratios, which ASH is required to abide by; but as recent research has proven beyond doubt (conducted and presented on air by Phoenix area news source ABC Ch 15 [SEE: STATS: Violence at Arizona state mental hospital by the numbers 08/09/13 http://www.abc15.com]), that very crucial requirement has not been adhered to, in fact- in spite of Cory Nelson's untruthful statements to the contrary. If Will Humble does in fact possess actual evidence in support of his claim, he needs to share it with the public, as per the public trust. But this man, who has more authority and related responsibility than any other like state employee, in relation to public health care in all of AZ  has exhibited - repeatedly, in a range of forums- a clear unwillingness to engage in open discourse with the public (as per the ongoing refusal to respond to good faith feedback directed to articles that Humble  posts on the official ADHS blog- not only lack of response, but purposeful deletions of such feedback, thus denying the greater public to even consider such feedback), so there's no point in expecting that to happen. The fact is, many months ago, when both AZ Family (Ch 12) and Phoenix's ABC affiliate (Ch15) aired irrefutable data specific to issues affecting the safety and well being of ASH staff and patients alike, Will Humble chose to characterize the data itself as false, declaring as such that the well qualified professional journalists who had researched those reports (including Emmy Award recipient David Biscobing, ABC Ch. 15, Phoenix, AZ) are persons not willing or even capable of legitimately presenting such data. Humble made those statements in his aforementioned official ADHS blog (which I downloaded into my records, for he may well have deleted those comments already), as though the reports themselves were fabricated by those journalists. I contend that Humble willfully opted to make those statements in graphic defiance of the factual evidence include therein, which is 100% on point with the manner in which his underlings in ADHS/BHS and at the Hospital itself handle such data when patients report their actual experiences in the context. And now, with the findings of this latest report and related investigation in mind, conducted by professionals employed within Humble's own administration, he again refuses to directly acknowledge the fundamental implications provided in the investigative findings themselves. Rather than express simple acknowledgment of the possibility that these issues may exist, in fact, he instead falls immediately into defensive posture, declaring that all is in order, and always has been.  These forms of patent denial and evasive communication techniques are standard practice at ADHS/BHS, no matter how critically significant the issues are, and occur to the expense of ASH's seriously mentally ill and disabled patients. The ongoing presence of this counter productive  communication has immediate significance in terms of patient rights in all senses, for it is the patients who are most at risk if and when the one's running ASH fall short of meeting standards that are designed to ensure that the patients at ASH are provided with optimum care and treatment, as per common medical ethics and related codes of practice. Likewise, Humble is required by law as well as per the public trust (granted to him by each and every taxpaying citizens in the state itself) to direct immediate attention not to the possible loss of funding, but rather to the substance of the report itself. But he once again has refused to so much as acknowledge that substance, choosing instead to mischaracterize (demean) the merits of the investigative findings themselves. Just as he did in 2011-12, when I submitted half a dozen well documented reports to his office as a taxpaying AZ citizen-consumer deserving the services that I reasonably expected as a patient at ASH, most importantly in terms of my testimony to him about graphic patient abuse. I always submitted these reports in good faith and at relatively great effort given my circumstances at the time, putting myself at risk of further retaliation that I had already come to learn is part of any patients's experience should they choose to openly voice such concern, and compromising my own need/effort to reacquire mental and emotional stability. It is that bad. I can, of course, prove these specific allegations with little to no trouble, for I have full records of all such communications, and other like data readily on hand. 

(2)  AS TO ADHS/BHS DEPUTY DIRECTOR CORY NELSON:

AS PER THE ARTICLE: "Cory Nelson, the state's deputy director for behavioral health, said the hospital oversight board didn't have separate accounting for the civil and criminal sides, and in one case a person treated in another facility wasn't re-examined when they returned. A review of staffing also found that, in several cases, there were not enough nurses on duty to provide for the patients.

The third failure involved six patients who had injured themselves, violating a rule saying patients have a right to a safe environment.

   'By its nature, the state hospital treats patients with very severe psychiatric illnesses,' Nelson said. `Some of those illnesses include self-harm.'

NELSON also stated that the report found no instances of abuse. But what it did find, he said, were situations which affected a "patient's ability to be in a safe environment" ' 

Cory Nelson in fine form, indeed. Note the manner in which this highly trusted state official tweaks the meaning of ASH patient rights in terms of humane and safe conditions:  "….patient's ability to be in a safe environment." In terms of any hospital facilities' responsibility to ensure safe and humane conditions, the notion of safety is wholly unrelated to any patient's given ability. In choosing to mischaracterize this dynamic in the manner that  he did in this case, one time supervisor of ASH, Cory Nelson, is flatly ignoring his responsibility, to such an extent that is clear that he has no sincere concern whatsoever for the well being of ASH's seriously mentally ill and disabled patients, by positing as he has that the critical issues at stake have to do with patient deficiency. As it arises in certain situations. Herein we again see a clearly unjust manipulation of language, wherein the current Deputy Director of Behavioral Health Services in Arizona assigns the onus/causation/blame for these issues on the citizen-patient, mischaracterizing the unalienable right of any /all patients to be provided services including a safe treatment environment as a matter of patient ability  (or lack thereof, according to Cory Nelson), regardless of situational circumstances as they may arise.  I have said it before. I could not make this stuff up if I had to, much less wanted to. This shit is flat out deceit, willful and utterly exemplified, and it is occurring to the clear detriment and utter expense of ASH patients in every imaginable way. Period. 

Cory Nelson, of course, served as ASH's supervisor for a little over a year in 2011-12, during which time he utterly refused to acknowledge a range of issues that were shared with him in 100% good faith, by myself, as well as local media (specifically, AZ Republic writer JJ Hensley). He showed up from South Dakota in August of 2012- claiming himself to be willing and capable of improving the overall conditions at ASH as they stood at that time, and then immediately fell into the habit of blatantly disregarding the good faith input of persons who had vastly more experience at ASH then he did, staff and patients alike. In that short amount of time (14-16 months or so), this man also unilaterally implemented several major alterations to the operation of ASH, with little to no involvement of ASH staff across the board, and no concern for the likely impacts of these changes on ASH patients; changes that have been proven as the cause of very severe harm imparted upon the safety and well being of ASH patients and staff alike. And as Nelson's statement above illustrates- "….no instances of abuse… But situations which affected a "patient's ability to be in a safe environment"- he is also incapable of recognizing the simple fact that patient safety is 100% a matter of any/all ASH patients' most basic rights, as per established state and federal law; and the fact is, violations of those rights do amount to clear and irrefutable abuse, in a variety of contexts. Abuse as per all established law and policy has a range of forms , from physical to emotional and psychological (all of which do occur at ASH at the nursing and technician level [some nurses, some technicians]), to clinical and administrative abuse of authority (as exercised by all ASH psychiatrists, and executive staff, across the board). Cory Nelson's willful denials of these issues represent, as a matter of fact (and law), grossly egregious abuse of his given authority, for as the man representing the entire state of Arizona's behavioral health care system, he has been granted the authority and related responsibility to ensure that no unlawful practices be in effect, much less furthered and condoned. And via his authority (and his thinking, obviously), Cory Nelson is of the belief that he can communicatively mangle whatever legitimate evidence/data may happen to arise under this authority as he sees fit, regardless of the impacts on the public, in general, and in utter defiance of his required obligations to the public, in general. He is not alone in this, of course, for each and every staff psychiatrist that I had to deal with at ASH exhibited these patterns of unlawful misconduct, abusive misconduct which also extends into the on-site office of attorney Joel Rudd, who serves as ASH's primary legal representative, as per his given authority as a staff attorney with the Arizona Office of the Attorney General. And while physical, emotional, and psychological abuse that many ASH nurses and technicians engage in are definitely of concern to me at this time, I cannot emphasize enough how critical these abuses of clinical and administrative authority at ASH are, in fact. In this context, I feel it's imperative to note that in South Dakota, the bulk of Nelson's work experience was acquired through his role in that state's corrections industry (prisons), where the citizens under his authority were all felons; men and women, that is, deserving of punitive measures specific to criminal misconduct, with no relation to actual health care, in fact. This aspect of Nelson's lack if skills was clear to me as soon I witnessed his graphic lack of understanding of law and policy in the context of Arizona Administrative Code as it applies to persons affectedly serious mental illness (AAC Title 9, Ch. 21), in the context of the role ASH plays in that sense.  And yet somehow, in less than 18 months in Arizona, a man who not only lacks meaningful qualification in the area of health care, but who also had exhibited a willingness to flaunt his disregard for established law and policy specific to the operation of ASH (this, his first position in the AZ health care network), was granted a major promotion (within that network), wherein today he is overseeing the affairs of all Arizona citizens affected by mental illness. A prison official, in other words, caring for the mentally ill. 

And let's not forget: This promotion was implemented by Will "Yea team!" Humble. Business as usual with these people. Bottom line.

Granted, there are definitely some serious deficiencies at ASH, but that reality has nothing to do with the patients in the context of unsafe conditions. And these current developments, including the documented responsive statements of Cory Nelson and Will Humble, only furthers the validity of my claim that "It's not the patients who are a problem at ASH- it is the staff, through and through." This very troubling reality arose in my conscientious  awareness of how horribly the ASH patient community is being treated while I was experiencing the varied dynamics of residing at ASH for 13 full months. And to hear these highly paid state health care officials condone the substandard conditions at ASH while simultaneously assigning their responsibility(s) to the patients in terms of safety, and so on, virtually triggers the fear and internal discord that I often felt while hospitalized at ASH; fear and discord that did not arise due to the instability/volatility of certain ASH patients, but rather through the exhibited incompetence and related lack of ethos of senior ASH clinicians and executive officers, as well as state level administrators in the ADHS Office of Grievance and Appeals, and the state's highest ranking public health official himself- Will HumbleIt is truly that bad. All the way up the food chain.

(3) AS TO ASH CHIEF EXECUTIVE DONNA NORIEGA:

"In a letter to hospital chief executive Donna Noriega, the Center for Medicare and Medicaid Services said deficiencies inspectors identified in a September visit 'substantially limit the hospital’s capacity to render adequate care to patients or are of such character as to adversely affect patient health and safety.' " 


What can I say? In 2012, a state credentialing board found  Donna Noriega guilty of willfully lying while exercising her authority as a licensed behavioral health examiner/social worker (BHSW). This occurred while Noriega was the Chief Operating Officer at ASH, effectively a second officer to ASH CEO Cory Nelson. It was determined in this ruling that by specifically falsifying crucial information that she was directly responsible for, Noriega had willfully and unlawfully abused her authority as a state certified professional. And yet- somehow-, Noriega was subsequently promoted (again, by Will "Yea team!" Humble) to the position of Chief Executive Officer at Arizona's sole long term public mental heath facility. (Business as usual personified.) One may feel that this issue is of little significance (it is clear that Humble does), but I look at this way: If this woman was not capable of determining/maintaining  her clear responsibility(s) in terms of her basic BHSW license in relation to disseminating simple yet critical information, why in the hell are we the people expected to believe that she can responsibly manage the affairs and operation of a major public health facility such as ASH? I further attest to the fact that while I was hospitalized at ASH in 2011-12, Donna Noriega patently and willfully lied to me on at least three occasions when I went to her in relation to my concerns about patient abuse. She did so in order to defer the significance of such abuse, and clearly believed that I was incapable of recognizing her untruthfulness in this context. And these specific instances barely scratch the surface in terms of her broader ineptitude, ineptitude and outright malfeasance that occurred in the executive offices of ASH during all elements of the administrative wrongdoing that's been exposed of late (and to date), and which is still occurring even as I write. 

That said, I think that is about enough about Donna "You are so busted!" Noriega. For now, at least.
------------------------------------------------------------------------
During my 13 long months as a patient at The Arizona State Hospital, I did as a matter of fact come to realize that only direct federal oversight will suffice in meaningfully addressing and resolving the grossly substandard medical-mental health care and practices that each and every senior level clinician have were engaging in at that time. This realization carried over to the administrative staff at ASH once I came to understand the fact that such administrators are equally responsible for ensuring that such substandard conditions not be allowed to prevail. I have always been a teachable person, and I do value my own ability to learn. Wherever I have been in my life, and whatever the circumstances, this has been the case, and this too has been an enormous factor in my growth and maturity as a person. During my 21 full months of formal inpatient treatment for major depressive disorder (including the latter 13 months of that period of my life, at ASH), my willingness and related ability to seek and acquire useful information played directly into my treatment, beginning with the critical role that Dr. S. Rhoades filled in my first 4-6 weeks of inpatient treatment, May-June 2010, Kino-UPH Hospital (now University of Arizona Medical Center So. Campus). As I moved through the given landscapes of those 21 months (three hospitals, in all), I continued to pay close attention to my surroundings and related experiences as they arose, and it became clear to me before long that any patient dedicated to furthering their own progress in terms of diagnosis is assigned the very real need to weed out the negatives, and embrace the positives. This, of course, is central to life itself; but in acute and Level I-II mental health facilities, this need becomes especially acute. At ASH, where I had access to library resources, including medical data and material (albeit dated medical material), I found myself engaging in what I later come to know as biblio-therapy (one of my ASH therapists, Kevin Jessup, informed me as such [Hi, Kevin- I sincerely hope you are well, and thank you]), via which I therein acquired far more beneficial input than any of my ASH psychiatrists ever offered, and which did serve me as I continued to further my possible progress in terms of my formal diagnosis and related needs; and once I began advocating in defense of my own rights and related needs as an ASH patient, outside advocacy resources provided me with crucial treatises that additionally put me on track in terms of defending myself in the context, such as a full copy of The Americans With Disabilities Act, the Hospital Information Portability and Protection Act, and the Arizona Administrative Code (Title Nine, Ch. 21 Persons with Serious Mental Illness); while on my own, I accessed the internal rules and procedural codes applicable to ASH, itself. It was an at times terrifying process to go though, quite frankly, for at ASH, I attest to being subjected to myriad forms of unjust mistreatment, while paradoxically coming to understand the deeper implications with respect for mental illness and disability, in general. Terrifying in that I came to understand that only monsters are capable of neglecting, exploiting, and abusing persons as vulnerable as the seriously mentally ill; and further, that I was surrounded by and under the authority of such monsters, in the form of utterly cruel psychiatrists, bullies in the form of security, and shockingly selfish-arguably masochistic nursing staff, and so on. Since leaving ASH, I have (amongst other things) endeavored in following the activities of Hospital and state level administration, and am today equally troubled by the presence of societally sanctioned socio-psychopathy, which is at this time highlighting the misbehavior of such administrators. These are highly trusted individuals assigned the privilege and responsibility(s) of caring for deeply troubled, at risk, and vulnerable adults, which in the context of potential predation and neglect, is a recipe for disaster; every time/anytime someone with the authority of Cory Nelson and Will Humble engages in doing whatever they have to in order to deny, mischaracterize, or otherwise mask the realities of ongoing patient abuse and related clinical incompetence etc. in a setting such as  ASH, they are effectively exhibiting the same defensive behavioral traits that are recognized today as being central to socio-psychopathic behavior, as exemplified by human culture's most dangerous members, and so on. ASH as it is operating today is just that- a disaster- and thanks to the hard work of certain members of the local Phoenix area press, the public is increasingly coming to grasp how and why this is the case.

IN CLOSING: My work is ongoing. If the one's running ASH think that this threat to federal funding is all they have coming at this time, then they should think about it just that much more. The Americans With Disabilities Act dictates that no public entity (including any state's public heath care facilities) be allowed to discriminate against persons affected by disability of any kind. This most definitely includes persons affected by serious mental illness. And yet at The Arizona State Hospital, the disabled patient community in general is being denied the same level of established medical care that all Americans are due. These substandard medical-mental health care issues arise on the basis of the fact that each and every patient at ASH is seriously mentally ill and relatedly disabled; and it is all a matter of standard practice at ASH. As such, I contend that ASH has long been operating in graphic defiance of the findings and intent of The ADA. I can attest, in fact, that while I was subjected to the substandard conditions at ASH, I was often treated as though I posses no intelligence, morality, or rights as a person; attitudes exhibited by various ASH staff at all levels of employ that feed right into the occurrence of rampant discrimination, denials of human rights, and outright abuse in all forms.  All of it, as a matter of standard practice. 

And they are getting away with it.

As this process continues to evolve to the benefit of the ASH patient community, I will just say again:

You people know that you are functioning in violation of law. But  do not for one moment think that I am going to allow you to get away with it. And if you believe that is as bad as it gets in terms of scrutiny, you might want to think again. I  am not going anywhere anytime soon. 

paoloreed@gmail.com

Tuesday, November 26, 2013

United States Department of Health and Human Services: A quick history about my work, to date. Always frustrating, but more so satisfying in most terms- for it has to be done.

Feds May Pull Funding for Arizona State Hospital


PHOENIX (AP) - The federal government is threatening to pull funding
 from the Arizona State Hospital because of problems affecting patient 
care and safety identified in a recent inspection.

In a letter to hospital chief executive Donna Noriega, the Center for Medicare and Medicaid Services said deficiencies inspectors identified in a September visit “SUBSTANTIALLY LIMIT THE HOSPITAL'S CAPACITY TO RENDER ADEQUATE CARE TO PATIENTS OR ARE ARE SUCH CHARACTER AS TO ADVERSELY AFFECT PATIENT HEALTH AND SAFETY.

The Nov. 12 letter from the Center for Medicare and Medicaid Services cites DEFICIENCIES IN NURSING CARE, PATIENT RIGHTS AND OVERSIGHT.


On August 31, 2011, I initiated a process by which to share data about the substandard conditions and practices at The Arizona State Hospital with The United States Department of Health and Human Services (DHHS). More specifically, I submitted a standard form (HHS-700 Health Information Privacy Complaint) to the DHHS Office for Civil Rights, in relation to what I knew to be a violation of my rights as per the The Hospital Information and Privacy Act (HIPPA). DHHS is obligated to respond to well founded evidence that applies to such violations, and in submitting my complaint, I did in fact provide the agency with very clear data in this context. My complaint arose from ASH psychiatrist Pervaiz Akhter's willful denial when I requested access to my own personal ASH medical records, a denial that was not in keeping with the terms of the HIPPA document- far from it in fact-, and which I feel represented(s) one of the most critically significant features of highly unlawful conduct that all ASH psychiatrists engage in as a matter of standard practice. For in such records not only can any patient access history that directly applies to their overall flow of treatment at ASH (as it may relate to any patient's desire to understand their own diagnosis and related treatment needs),  but also- as in my case- grant any patient information about their various Hospital caregivers documented statements (technician staff, nurses, and so on) about the patient's behavior. In my case, Akhter claimed in one of my Inpatient Treatment and Discharge Planning meetings (ITDP) that ASH nursing staff had stated/documented that I regularly engaged in breaking Hospital rules, including in terms of verbally abusing staff and patients alike. I knew this to be untrue, at least in my opinion at the time, so I requested to see a copy of the specific "Nurse's Notes" that Akhter claimed included such allegations. My express request to be granted access to those notes is lawful under HIPPA (herein the Portability feature of the HIPPA act itself), and unless providing such information is clearly dangerous to any patient's well being (that is the one and only one exception, if in fact the records requested are not psychotherapy notes- which nurse's notes aren't), any/all health care providers are required to provide any patients personal medical records without question-  SEE HIPPA $164.524 Access of individuals to protected health information (a) (1) Right of Access [i]; (2) Unreviewable grounds for denial [ii]; (3) Reviewable grounds for denial [i]. Suffice it to say, when I made this request, Pervaiz Akhter flatly denied me access to those specific "Nurse's Notes", and did so without abiding by HIPPA protocol that required him to  provide me with a relatedly required written explanation for the denial itself, a requirement also dictated as per the HIPPA document- SEE HIPPA $164.524 (d) (2) Denial [i]-[iii]; (3) Other responsibility. This denial further cemented my belief at the time that ASH psychiatrists willfully manipulate their patients as a matter of standard practice, not in order to protect or benefit the patient, but rather to coerce and even threaten the patient; willful coercion and manipulation that I know can and does exacerbates the state of mind and emotion of any patient deserving of trust, truthfulness, and forthcomingness from their given care giver(s). This has particular significance when it comes to mental health care and treatment. 

But before I go any more into the issue of Pervaiz Akhter's grossly incompetent misconduct as a primary care doctor at ASH, I need to return this article to the following topic: As I have said, I did submit the standard DHHS formwork specific to my concerns not long after my request to access my records was denied. I actually reviewed the HIPPA document and determined the fact that this denial was in gross violation of my rights as an ASH patient, and then I submitted the DHHS formwork on August 31, 2011. The following time line is designed to illustrate how this process went:

On October 13, 2011, I received a response letter from Michael Kruley,
Regional Manager of the DHHS Office for Civil Rights (OCR) District IX. In this letter, I was assured that DHHS OCR was "In the process of reviewing (my) correspondence" in order to "decide whether OCR has authority and is able to action with respect to the matters you have raised." Sincerely, Michael F. Kruley, DHHS Office for Civil Rights Region IX, 90 7th Street, 4-100, San Francisco, CA 94103-6705.

On December 21, 2011, I sent more materials to Mr. Kruley that I knew would be of use to his staff as they considered the merits of my original complaint. It was at this time, December 2011, that I provided Mr. Kruley with additional information specific to drastic staff shortages at ASH that I knew had directly contributed to increases in violence and other related safety issues at ASH, as spelled out below:  


Page 2
P-------------
December, 2011
TO: M. Kruley



    "At this time, and apparently due to recent state budget cuts, AzSH has been operating on a clearly shorthanded (staff) basis. The unit that I am on, for example (Desert Sage east), has repeatedly been understaffed over the last 2-4 weeks, if not longer; behavioral health technician  staff,e.g., has been so limited in recent weeks that even the employees are outspoken about the burden it places on them in terms of their own safety and their basic ability to effectively perform their assigned job(s); and the fallout effect has led to an increasing amount of uncontrolled outbursts involving violence and compromises in patient safety. I understand, as well, that the Hospital recently laid off 30 security guards, and while my source concerning this info. is reasonably sound (I in fact have discussed with several staff, including one security guard), I as a patient am not privy to this info. in an official capacity. But I can attest to the fact that several patient restrictions have been implemented in recent days that basically belie this fact." 

On January 19, 2012, I received a phone call from Mr. Edwin Acosta, a full time DHHS OCR Civil Rights Advocate, who advised me that staff of the District IX office of OCR had determined that my formal complaint was merited, as per the letter of law and the HIPPA document. We had a very positive conversation, and while Mr. Acosta could not guarantee anything, he did assure me that he would be conducting a formal investigation. In doing so, he also informed me that an official case file had been created specific to the investigation, and he provided me with the case number: 11-133054, and encouraged me to contact him at any time via his direct phone number. I was also advised that no matter the outcome of the DHHS OCR investigation, I would be provided with the terms of the final determination once it had been implemented.


On February 08, 2012, I was advised by my ASH social worker, Robert Washington, that my discharge from ASH had been scheduled. This scheduling occurred outside of a range of standard terms of ASH/Arizona Department of Health Services protocol, including the crucial fact that the majority my various ITDP team members (9 total) had not been involved in coming to this decision, but in stating that, I digress. I mention it, as such, only to further clarify the fact that ASH administrative practices rarely, in ever, abide by such protocol, again, as a matter of stadard practice. Washington advised me that my discharge date was February 21, 2012, (a holiday, wherein my outpatient service resources were closed.)

On February 21, 2012, I discharged from ASH.

I contacted and spoke with Mr. Acosta on three separate occasions over the spring months of 2012 (Feb. 25, April 08, and May 13). In those phone conversations, Mr. Acosta could only assure me that requests for data about my complaint had been directed to ASH, and that I would be updated as these requests were processed. 

On June 15, 2012, I tried to reach Mr. Acosta again, in order to both update him about my then changed contact information, and to acquire an update, as may have been available then. But my call to Mr. Acosta's direct line was redirected to a DHHS call center on the east coast, and I was advised by a call center representative that the entire structure of DHHS had been altered, including in terms of OCR. I was specifically informed at that time individuals (citizens) could no longer directly call OCR staff. When I calmly and civilly voiced my frustration, the representative attributed these changes to the authority of the Obama Administration.  I then provided the call center representative I was talking to the relevant case file information, including the case number, Mr. Acosta's and Mr. Kruley's name, and fully provided all details relating to the status of my case, as it stood when I last spoke with Mr. Acosta. I was then advised that someone would be in touch with me. 

On August 05, 2012, I contacted the same call center representative that I had spoken with in June, and inquired about why I had not heard from anybody. The call center representative was very gracious, polite, and sympathetic to the nature of my inquiry, but she could not offer any more information, telling me that the information relating to my inquiry had been forwarded to the appropriate channels.
---------------------------------------------------
At this time, November, 2013, I have yet to hear back from DHHS OCR. I of course have all records, as well. I am willing to accept that the changes to the DHHS structure effectively smothered whatever momentum may have been generated in the earlier phases of this process, and while I am frustrated by this, I know that I am not the only American so affected.                                                                                             

However: I am now looking at the fact that if my original efforts to seek the services of DHHS OCR had been managed as per the assurances I was provided with in winter-spring 2012, any number of issues that are now central to federal intervention at ASH may have been avoided, including and most importantly, I feel, with respect for the death of Chris Blackman in September of this year, as well as the graphic escalations in violence at ASH that have impacted and harmed ASH patients and staff alike. Federal intervention, ergo, as illustrated last week by the following news:

Feds may pull funding for Arizona State Hospital

Posted: Nov 20, 2013 3:08 PM MSTUpdated: Nov 20, 2013 5:03 PM MST
By BOB CHRISTIE
Associated Press

PHOENIX (AP) - The federal government is threatening to pull funding from the Arizona State Hospital because of problems affecting patient care and safety identified in a recent inspection.
In a letter to hospital chief executive DONNA NORIEGA, the Center for Medicare and Medicaid Services said deficiencies inspectors identified in a September visit “substantially limit the hospital’s capacity to render adequate care to patients or are of such character as to adversely affect patient health and safety.” 
State officials said Wednesday they've already taken corrective action and don't expect to lose federal fundingArizona Department of Health Services Director WILL HUMBLE says there's little chance of that and the hospital has already taken corrective action.

A letter to the hospital gives the agency until Friday to file an improvement plan. That would allow it to continue to draw federal Medicare funds at the state's mental hospital in Phoenix.
Arizona Department of Health Services Director WILL HUMBLE said the plan is written and will be sent by overnight mail Thursday.
``We are not going to lose Medicare certification. That's not going to happen,'' Humble said.
The hospital's annual report shows it received $11 million from Medicare in 2011 and $52 million from the state general fund.

The Nov. 12 letter from the Center for Medicare and Medicaid Services cites deficiencies in nursing care, patient rights and oversight.
The hospital has about 320 patients: A 120-bed unit for civilly committed mentally ill patients, another 120 beds for people sent to the hospital by criminal courts, and a sexually violent persons unit that holds 80 patients. The inspection covered only the civil commitment side.
Cory Nelson, the state's deputy director for behavioral health, said the hospital oversight board didn't have separate accounting for the civil and criminal sides, and in one case a person treated in another facility wasn't re-examined when they returned. A review of staffing also found that, in several cases, there were not enough nurses on duty to provide for the patients. He also stated that the report found no instances of abuse. But what it did find, he said, were situations which affected a "patient's ability to be in a safe environment"  The third failure involved six patients who had injured themselves, violating a rule saying patients have a right to a safe environment.
``By its nature, the state hospital treats patients with very severe psychiatric illnesses,'' Nelson said. ``Some of those illnesses include self-harm.''
The patients were under intense supervision, but Humble said it ``was not enough to prevent a bad outcome.''
(end of article)
----------------------------------------
The findings of the above investigation are 100% on point with the bulk of my contentions, to date. I have long said that the lack of direct oversight at The Arizona State Hospital has everything to do with the specific inadequacies that I became aware of while hospitalized there in 2011-12, for example; and the underlying significance of these issues is occurring in utter defiance of ASH patients' rights, across the board. Likewise, as the above news article further illustrates, the failure of persons such as ADHS Director Will Humble, and current ADHS/BHS Deputy Director Cory Nelson- who we know are most responsible for tending to the ASH operation in all terms- to meet their fundamental obligations to the citizens of Arizona as a whole, as they arise specific to Arizona's sole long term public mental hospital, are indicative of gross negligence and dereliction of duty, and stand as such as a clear breach of the public trust. Said failures have led to the death of at least one Phoenix area resident (April Mott), while possibly contributing as well to the death of at least one ASH patient (my friend, Chris Blackwell); while also undeniably causing the rabid escalation of violence at ASH which is today putting all ASH patients and staff alike in very unreasonable risk of very real harm (as reported by ABC Ch 15,  in over the last 12-14 months, nursing and technician level ASH staff documented close to 800 incidents of patient on staff violence- [see STATS: Violence at Arizona state mental hospital by the numbers 08/09/13 http://www.abc15.com]- but please keep in mind, too, that such incidents  are typically not documented when it is patient on patient violence, much less so staff on patient violence- which does occur with relative frequency).

For beneath it all, I attest to the fact that there are myriad abuses of patient rights that have yet to be identified in these emerging media reports; physical, emotional and psychological abuses, and all forms of other like staff misconduct that are not quite tangible or included in official ASH record keeping. This condition has everything to do with the issues underlying my original complaint to DHHS, in fact, and represents just one example of the means by which senior ASH clinicians and administrators get away with their gross ineptitude and egregious untruthfulness, all of it as a matter of standard practice. In the case of Akhter's willful denial of access to my own records which he claimed included allegations about misbehavior which I knew to be false, it is obvious that this doctor was attempting to coerce, threaten, and effectively cow me into submission, whereby I may be intimated to such an extent that I would no longer voice dissent about the wrongdoing at ASH. The fact is, as I saw it then, he patently lied about those so called allegations, and when I called him on it (by requesting to see the notes themselves), he engaged in a gross violation to my federal rights as per HIPPA to be granted access to those notes. It is that clear, it is that bad. 


The ASH patients, as a rule, are in the underbelly of Arizona's dirtiest secret, and only direct scrutiny will serve to bring these issues to light.  As this most recent instigative data shows, such scrutiny is reasonable at this time, and in this context, ADHS Director Will Humble declaration that "corrective measures" are in place today falls far below the expectations of Arizona citizens as a whole, particularly given that he did not offer any details whatsoever as to what those measures amount to.Likewise,  Cory
Nelson's continual attempts to delineate/manipulate/distort the entire body of specific data that has arisen over the last year or more (data which I know proves my contentions) represent outright deception which I contend in malfeasant to its core, and as such, and meets the definition of fraud. 

It is that clear, it is that bad. This is the meat of my ongoing work. 

"Speak to the Truth." I do not know if you are seeing this, Officer, but if so, thank you for being there. I hope you are well. I meanwhile am back home in the Sangre de Cristo Mountains (where I belong), running and riding anywhere from 7500-9000' in the sky, and I was just in Espanola yesterday.

IN CLOSING: I have prepared and included this article at the request of someone else, and individual who will go unnamed at this time (also as per their request. But suffice it to say, it is all about furthering the exposure of the grossly substandard conditions at The Arizona State Hospital, as they stand. There are myriad dynamics in terms of causation when it comes to those conditions, but it is clear to me that one distinct aspect of said dynamics flows from the simple fact that seriously mentally ill Americans are continually neglected whenever it comes to long term public mental health facilities such as ASH, and beyond. This is as wrong as wrong gets, and as I have stated before, only direct federal intervention compelled by the meaning and merits of congressionally enacted law, including but not limited to HIPPA and The Americans With Disabilities ACT, will suffice in meaningfully addressing these issues, and serve to resolve the issues once and for all. This is not to say that there will never be another need for ASH to be looked at. But in the immediate sense, this is what is needed today. Therein my satisfaction in knowing that the process of direct federal intervention is now in motion, even it has arisen with no respect for my personal efforts, as illustrated above. But for all I know, in fact, my earlier efforts may have played into this. I do not really care at this point. As long as it gets done.

paoloreed@gmail.com

Friday, November 22, 2013

Original Report: I can and do take full credit for being the first to report issues that have in fact led to the current crisis at The Arizona State Hospital specific to escalations in violence, and deescalations in patient and staff safety. 


As this following documentary evidence proves, I became aware of the fact that major staff cuts, including in terms of security and clinical staff, not long before my February, 2012, discharge from ASH. The below data is a partial (page 2) aspect of a thorough report sent (by me) to the regional manager of the United States Department of Health and Human Services Office for Civil Rights, Mr. Michael Kruley, in December, 2011. At that point in time, US DHHS was initiating an investigation into the fact that ASH psychiatrists unlawfully deny ASH patients access to their own personal medical records, which is in gross violation of the provisions of The Hospital Information Portability and Protection Act (Public Law 104-191, Aug. 21, 1996). These so called ASH medical doctors commonly cite the fact that psychiatric patients may be threatened by seeing their own records, but in doing so, I can attest to the fact they exploit the relative naiveté of their patients in that specific context. As with my second ASH psychiatrist, Dr. Pervaiz Akhter  , who did in fact deny me such access not on the basis of my safety, but rather because he did not want me to be "nitpicking" about very troubling issues- e.g. patient abuse- that I knew were going on at ASH on a daily basis. I provided US DHHS (Kruley) with data about this issue in that December, 2011, and also alerted him about the equally worrisome fact that all ASH patients were increasingly being subjected to heightened threats to their safety, this as a consequence of staff layoffs and related shortages that were implemented by Cory Nelson. And as illustrated in the November 20, 2013, Associated Press article about the very real possibility that ASH is going to lose federal funding on the basis that these safety issues are occurring in violation of patient rights, my earliest concerns were 100% valid. 

Again, the following bit of data provided to Mr. Kruley is only one piece of a far broader body of evidence that I provided DHHS with at that time. I am offering here in order to clarify my fundamental knowledge base, as it stood then, and has increasingly evolved since my Feb. 2012 discharge from ASH.
                                                                                                                                  

Page 2
P-------------
December, 2011
TO: M. Kruley

     At this time, and apparently due to recent state budget cuts, AzSH is been operating on a clearly shorthanded (staff) basis. The unit that I am on, for example (Desert Sage east), has repeatedly been understaffed over the last 2-4 weeks, if not longer; behavioral health technician  staff,e.g., has been so limited in recent weeks that even the employees are outspoken about the burden it places on them in terms of their own safety and their basic ability to effectively perform their assigned job(s); and the fallout effect has led to an increasing amount of uncontrolled outbursts involving violence and compromises in patient safety. I understand, as well, that the Hospital recently laid off 30 security guards, and while my source concerning this info. is reasonably sound (I in fact have discussed with several staff, including one security guard), I as a patient am not privy to this info. in an official capacity. But I can attest to the fact that several patient restrictions have been implemented in recent days that basically belie this fact. 

      In closing, RE: my numerous attachments. Please note that have tried to separate and categorize the documents as follows: 
                       FOUR ISSUES (1-4)
                       EACH ISSUE HAS X AMOUNT OF EXHIBITS (LETTERED)   
     
     I am certain that you will not find it entirely easy wade your way through these materials. I apologize for the bulk of it, and for the numerous typos. 

Thank you. Sincerely, P-------------- 
-------------------------------------------------------------------------------     


IN CLOSING: I will keep it short and sweet… Well maybe not so sweet

SUBSTANDARD MEDICAL-MENTAL HEALTH CARE PRACTICES AND THEY ARE GETTING AWAY WITH IT LOCK-STOCK-AND BARREL.

paoloreed@gmail.com

Sunday, November 17, 2013

Mother blasts Arizona mental hospital over her son's death, plans to file a lawsuit

Mother blasts Arizona mental hospital over her son's death, plans to file a lawsuit

Mother blasts Arizona mental hospital over her son's death, plans to file a lawsuit

Mother blasts Arizona mental hospital over her son's death, plans to file a lawsuit

Read more: http://www.abc15.com/dpp/news/local_news/investigations/mother-blasts-arizona-mental-hospital-over-her-sons-death-plans-to-file-a-lawsuit#ixzz2kwth99DM


Posted: 11/15/2013
PHOENIX - The mother of a young man who died at the Arizona State Hospital is speaking out and demanding answers about what happened to her son.

The death of Christopher Paul Blackwell is a story that state government officials did not want you to see.

They tried to get Donna Baird, Chris Blackwell’s mother, to stop us from telling it.

But Donna Baird said she wants the ABC15 Investigators to expose to the truth about why her son died.

She told us her son Christopher loved to help other people even in the face of significant physical and mental health challenges right from the time he was born. “He was born without his pituitary gland,” she said. “He was behind in growth so it was a lot of work with him. It was a lot of physical therapy and a lot of doctor appointments.”

As a teenager, Chris began cutting -- using a knife or a razor to make shallow incisions on his arms or legs. Later, he turned to swallowing dangerous objects. 

Donna said her son was not suicidal but he did those things as a way to relieve stress.

“He didn’t know how to cope with stress," she said, “so Chris’s coping skill was self-harming to ease up the pain he had up inside."

Chris was twice committed to the Arizona State Hospital, known as ASH, as a result of his self-destructive behavior. "He was supposed to get treatment for that," Donna Baird told us.

The first time he was sent to the state mental hospital for treatment he was only a juvenile. Then two years ago, he was committed as an adult.

Donna told us he called her every day, sometimes four or five times a day. “The last time we talked, he asked if I could come down and I said I'll be down there for your party, your birthday party,” she said.

But just two weeks before his 24th birthday, on September 9, Donna Baird got the kind of call every mother dreads. “I got a call at eleven o'clock that evening, Monday evening and they said that Chris collapsed,” she said. Chris was taken from ASH to the Maricopa County Medical Center by ambulance.


His mother held his birthday party at the cemetery. “We did it at his grave site,” Donna said. “Every day is a struggle, you know, I miss talking to him.”

For eight months the ABC15 Investigators have been reporting on serious problems at the Arizona State Hospital -- the only taxpayer funded hospital solely for the treatment of patients with mental illness.

In a series of exclusive reports, we exposed how deep cuts to security were made even after a patient escaped from the hospital and brutally murdered a woman.

We documented a troubling number of escapes including some that involved criminally insane patients.
And we reported that a few of the patients who have escaped have yet to be recaptured.

We also chronicled a shocking level of violence at ASH , divulging how some staff and patients who have been assaulted have been seriously injured.


Sources inside the hospital told us that they are constantly in fear because of these problems. And experts told us that without some level of security and safety inside the hospital, there is no way staff can properly provide meaningful treatment for the patients.

“His voice is gone. He's gone and all I have left is a big old hole,” Donna said.

State officials have refused to talk to us about how or why Chris Blackwell died.

But the ABC15 Investigators have obtained his autopsy report from the Maricopa County Medical Examiner. The report shows Christopher had swallowed several objects in the days, weeks and months before his death including a pencil and an eyeglass rim. The autopsy indicates Chris was last treated for swallowing dangerous objects in May -- four months earlier.
And the medical examiner's report says Christopher had a severe stomach infection and died as a result of complications of what it lists as "foreign body ingestion."

Donna Baird believes her son’s death was preventable. She does not believe Christopher got proper psychiatric treatment or medical care at ASH.

The ABC15 Investigators have learned that Christopher Blackwell was classified as a one-to-one patient at the hospital. That means he was such a danger to himself that he was supposed to be under constant watch by a staff member at all times. A hospital staffer was supposed to watch Chris 24/7, even when he slept.

Donna Baird wants to know how her son managed to swallow dangerous objects five times since November of 2012 if he was being so closely monitored. “I think I need a lot of answers...somebody needs to come up with some really good truthful answers,” Donna said.

The ABC15 Investigators have talked with two insiders who treated Christopher at ASH. They told us staffing levels at the hospital are so low that it is nearly impossible for a patient like Christopher to get adequate supervision and care.

Donna Baird has hired an attorney and she plans to file a lawsuit against the state. She said she wants her son's death to bring about meaningful changes at the Arizona State Hospital. She said she believes her son would still be here if he had been provided adequate care and treatment.
“I’m trying to look at the positive side of things but yet it still hurts knowing that I will never see my son again,” Donna said.

IN CLOSING: How in the hell was a patient suffering from serious stomach infection ignored, to such an extent that he wrongfully died from something that any reasonably qualified hospital staff would deem of a critical concern? The horrific details illustrated by this evidence, produced via the dedication of an Emmy award winning investigative journalist who recognizes the significance of it all (David Biscobing), are only a fraction of the issues that I know are at stake today, this in terms of the deeply substandard mental-medical health care and practices at The Arizona State Hospital. Key to the video documented interview of my friend Chris Blackman's  mother, please note her comments to this effect:

"My son's mental state went 95% backwards following his arrival at ASH….." (Donna Baird)

Herein, my deepest concerns as a former ASH patient, for I can attest to the fact that I too went somewhat "backwards" when I was initially treated at ASH by senior ranking psychiatrist who tried to discharge me on the basis of my willingness to report these conditions, this in spite of the fact that my own mental and emotional state was far from stable at that point in time. Indeed, and as per the standard practices at ASH, rather than heed the merits of any ASH patient or staff's statements to the effect that there are very real problems at ASH, this doctor sought to remove me from the setting there, regardless of my ongoing needs as a person affected by serious mental illness. And not that I am the only person in the world. The fact is, the shortfalls at ASH pose a very real threat to anyone who arrives there seeking reasonably humane care in all senses. The evidence to this effect is building, and as one of my closest  associates put it earlier today:

 "ASH is a power keg on the verge of explosion."

paoloreed@gmail.com